Telephone Operator

Overview

Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
•    All Interested Applicants / All Sources
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
•    Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The U.S. Mission in Dar es Salaam is seeking eligible and qualified applicants for the position of Telephone Operator in the Management Office/ Information Program Office Section.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Not Required

Duties

Telephone Operation: 

Operates the Nortel Meridian telephone console. Receives and processes, incoming calls to the
individual or office. Places long distance calls and maintains records of usage for TTCL and
Telephone companies which have contract with Embassy. Maintain a current internal telephone
list for Embassy, USAID, Peace Corps, CDC and other new offices.

Training backup Operators.

Qualifications and Evaluations

Requirements:
EXPERIENCE:  Three years of experience as a Telephone Operator is required.

 

Education Requirements:
Completion of Secondary School (form IV) is required.
Evaluations:
LANGUAGE:  English (good working knowledge) and Kiswahili ability (good working knowledge) is required. (this may be tested)

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits:
Agency Benefits:
The U.S. Mission in Tanzania offers compensation package that may include health, separation, and other benefits.

 

Other Information:
HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

    1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
    1. AEFM / USEFM
    1. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:
To apply for this position, applicants MUST apply electronically via ERA.

For more information, visit this link https://tz.usembassy.gov/embassy/jobs/

Required Documents:
In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

    • CV
    • Certification
    • High School Diploma or equivalent ( Secondary School – form IV) is required
    • Residency and/or Work Permit
    • Proof of Citizenship
    • Other Document
    • Other Document 2
Next Steps:
What to Expect Next:  Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted only via email.

Thank you for your application and your interest in working at the U.S. Mission in Tanzania.

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